Inter-professional and interpersonal skills in the workplace are no longer nice-to-haves, they are business critical skills as important as any other skill you ask your employees to master. The employees who know how to work well with others, communicate effectively, address conflict directly, and solve problems creatively will drive your company. The lack of these skills leads to lost productivity, poor morale, work-arounds, staff leaving and increases in an organization's liability risk. Inevitably, it is your skill-deficient employees who most impact your business strategies, successes and bottom line. At a minimum, employees who struggle to work effectively with others are a distraction. More likely they are draining resources and energy, leaving behind a wake of collateral damage for others to manage and clean up after. Addressing employee interpersonal skill deficits through training, consulting, and job coaching at the leadership, department, team and individual employee levels assures that you are positioning your organization to be successful.
Our solutions are individualized and customized to best meet your employee development objectives. We start by completing a comprehensive needs analysis (Phase One) to best understand your employee development opportunities and objectives. We can then begin formulating a solution for you - be it at the individual, division, department or organizational level. Phase Two involves further enlisting you and your employees in identifying and developing a formal action plan to best address the issues and/or deficits identified in Phase One. Phase Three is the engagement phase. We're onsite at your organization - literally or virtually, to provide the agreed upon services, minimizing business disruption and lost work time while maximizing awareness raising and skill building opportunities for your executives, managers, supervisors, and employees.
Thank you for an excellent presentation! The management team and I have received lots of positive feedback and are hearing conversations occurring regarding the information. Great suggestion to frame this as a window of opportunity! Our staff appears to be receptive as does the management team - I look forward to connecting with you in a month or so with positive results!
Janet, Human Services Division Director
Organizational and Professional Development -
Behind the success of any business are competent, effective, motivated and accountable employees. What are you doing to assure that your employees are performing to their potential?
At Resolve Training and Consulting we make it easy to invest in your employees to assure the long term success and sustainability of your business.
Working effectively with others and maintaining emotional health and wellbeing are business-critical-skills not all of your employees have mastered. We provide comprehensive employee development services to assure your employees have the interpersonal and inter-professional skills and personal resiliency to succeed in their work- whatever their role in the organization. We specialize in helping employees constructively address conflict, respond to change, work well with others, maintain professional boundaries and stay energized and focused. We can also create customized services to meet your specific identified business need.
We offer solutions to address the difficult, personal and often complicated situations that are inherent in all work groups.
Critical to the success of your business.
“Matt did an excellent job focusing on the areas we asked him to. I personally appreciated the time Matt spent on micro-management and delegation. Individuals that interacted and admitted that this may be them, were some individuals who I had hoped would recognize this. The interactive exercises were excellent! I have had the opportunity to talk with a couple of our Vice Presidents, and I know they were happy with how the session went. Thanks for providing us with a quality learning experience. You did a great job of putting together a session that met what we asked for.”
Debra, Director of Professional Development
When employees possess the interpersonal and inter-professional skills they need to effectively work with others, they are prepared to succeed in their jobs - that in a nutshell is our philosophy. Assuring employees have these skills will decrease the amount of resources you are spending on employee conflicts, personality differences and communication related issues. In today's competitive business market, it is not enough for organizational leaders, supervisors and managers to come to work on time and work hard. The success of your business rides on your employees' ability to communicate effectively, address conflict, recognize and creatively solve problems, lead and manage change initiatives, and work in diverse settings. Operating a business with employees, especially your leadership team, supervisors and managers, who fall short in any of these areas inevitably means that you are not maximizing your most critical business asset. Our goal is to make sure your employees are equipped with the skills necessary to effectively, respectfully and successfully do their jobs.