Matt Steinkamp, LCSW, CCP, brings over 25 years of health care, business, education, employee assistance and mental health-related experience to every engagement. Having worked for 13 years as a Senior Administrator and Clinical Director for a national Employee Assistance firm, he has consulted, trained, coached and facilitated with all types of individuals and hundreds of organizations.  This, along with his approachable and engaging style, assure that his involvement with your company will lead to successful outcomes.  Referring to himself as a "competency development specialist", Matt is passionate about helping employees recognize the benefits of personal growth through education, awareness raising and skill building. Matt's style resonates across broad audiences, having provided professional support services for varied audiences and vocations ranging from cardiac surgeons to front-line assembly workers 

 

Matt brings a wealth of management consulting and coaching experience with an emphasis on physicians, executives, and managers struggling with interpersonal skills. He was instrumental in the development and ongoing success of a national program aimed at supporting and holding accountable physicians who were struggling in their positions.  He has consulted with the Colorado Physician's Health Program (CPHP) and recently led the development in creating the "Improving Inter-professional Communication" class for the Colorado Professional Education for Physicians (CPEP).  He has worked with and trained physicians, healthcare administrators, executives, supervisors, managers and employees regarding conflict, communication, accountability and effective teaming in a variety of medical settings. His expertise involves coaching individuals with “disruptive behavior”, low emotional intelligence, bullying tendencies, ineffective communication and boundary issues and consulting with organizations around accountability and policies related to difficult interpersonal employee-related matters.  

 

Matt is based in the Denver metro area and can be contacted at msteinkamp@resolvetandc.com

or 320-493-3484. 

 

Publications:

"Peer Coaching and Mentoring: Programs to Improve Staff Performance and Satisfaction”; HR Pulse, Winter 2013.

 

“Conflicts Between Colleagues: What to do When Work Relationships Stop Working”, Med Monthly, June 2013.

 

Professional Presentations (recent):

"Can't we all just get along?: Addressing incivility and conflict at work", Arvada Chamber of Commerce University, April 22, 2015

 

"Understanding and addressing provider stress, burnout, and the fallout from it", Colorado Rural Health Center Forum Conference, April 9, 2015

 

"The Emotionally Intelligent Leader: Effectively Leading Others", Metropolitan State University Leadership Immersion Conference, January 14, 2015

 

"Maintaining Professional Boundaries", Metropolitan State University Leadership Immersion Conference, January 14, 2015

 

"Physician Wellness: Understanding and addressing provider stress and the fallout from it", Colorado Healthcare Association for Human Resource Management Fall Conference, October 17, 2014

 

“Resolving and Managing Conflict Effectively”, Mayo Eau Claire Physician Leadership Workshop, April 17, 2013

 

“Tackling Substance Abuse: Legal and Organizational Best Practices”, Healthcare Human Resources Association of Minnesota Fall Conference, September 19, 2013

 

“Employee Substance Abuse: Practical Applications and Approaches”, Healthcare Human Resources Association of Minnesota Fall Conference, September 19, 2013

 

“Resolving and Managing Conflict Effectively”, Mayo Eau Claire Physician Leadership Workshop, April 17, 2013

 

“Addressing Substance Abuse: Reasonable Suspicion from a Management and Legal Perspective”, Healthcare Human Resources Association of Minnesota, June 20, 2013

 

“But I’m not Comfortable with Conflict”, Jefferson County Wisconsin Human Resources Management Association, September 11, 2011

 

Certification/Licensure:

Certified Coach Practitioner – Certified Coaches Federation

Licensed Clinical Social Worker – State of Colorado

Professional Mediator (40 hour course completed)

 

Affiliations:

Colorado Chapter of Employee Assistance Professionals

Coalition for Physician Well-being

Behavior at Work Collaborative

 

 

 

 

 

 

Liz Ferron, LICSW, is a behavioral health consultant in the workplace. For over 25 years, Liz has coached others to strengthen their effectiveness and relationships at work by developing greater self awareness, communication skills, and resiliency.  She is an experienced trainer and educator in the areas of change management, stress reduction and conflict resolution. 

 

Liz has particular interest and experience in supporting those in the healthcare industry.  She has delivered seminars specific to nurses and medical providers, and has coached and counseled hundreds of professionals struggling to adjust to changes in healthcare.  In a quest to expand the scope of stress management and resiliency tools to offer those in healthcare, Liz completed the intensive training on improving resiliency offered by Amit Sood, MD of Mayo Clinic.

 

A leader in her industry, Liz has presented at the annual EAPA (Employee Assistance Professional Association) national conference, and has served three terms as President of MEAPAC (Minnesota Employee Assistance Program Administrators and Counselors).

 

Liz is based out of Minneapolis and can be contacted at: liz.ferronlicsw@gmail.com or 952-484-7666.

 

Publications:

“Challenging Patients or Challenging Times: Exploring the Changing Nature of Doctor/Patient Encounters”, Med Monthly, May 2014

 

“The Changing Face of Medicine:  How is Change Affecting You?”, Physician Magazine, January 2014

 

"Achieving Work Life Balance”, American Nurse Today, November 2013

 

“When Life Impacts Work:  Finding Work/Life Balance”, Med Monthly, November 2013

 

"Tired of Caring?  You may have Compassion Fatigue”, American Nurse Today, July 2013

 

“Conflicts between Colleagues: What to Do When Work Relationships Stop Working”, Med Monthly, June 2013

 

“Building an Organization Culture:  Steps that will Bring Physicians and Administrators Closer", American Academy of Orthopedic Surgeons Now, March 2013

 

“When Caregiving Ignites Burnout: New Ways to Douse the Flames”, American Nurse Today, April 2012

 

“Self Awareness: A Critical Nursing Shortage”, Med Monthly, October 2012

 

“How to Handle Disruptive Physician Behaviors”, American Nurse Today, November 2012

 

“The Importance of Organizational Culture: Survey Identifies Attributes Key to Physician Satisfaction”, American Academy of Orthopedic Surgeons Now, February 2013

 

“Peer Coaching and Mentoring: Programs to Improve Staff Performance and Satisfaction”, HR Pulse, Winter 2013

 

Professional Presentations(recent):

"Physician Stress and Burnout", Wisconsin Healthcare Human Resources Association Annual Conference, April 19, 2015

 

"Understanding and Addressing Provider Stress, Burnout, and the Fallout from It", Colorado Rural Health Center Forum Conference, April 9, 2015

 

Leading through Change", Women’s Healthcare Leadership Trust, Professional Development Seminar, November14, 2014

 

“Thriving in the Wake of Change”, Wisconsin Society of Human Resource Management, State Conference, October 10, 2013

 

Managing and Promoting Change and Civility”, Webinar offered through Physician Wellness Services, September 2012

 

“Physician Wellness Committees”, 23rd Annual IHI (Institute for Healthcare Improvement) National Forum on Quality Improvement in Healthcare, December 2011

 

“Physician Stress and Burnout”, Mayo Clinic Rochester Leadership Training, May 2011

 

 

Certification/Licensure:

Licensed Clinical Social Worker – State of Minnesota

Licensed Independent Clinical Social Worker – State of Minnesota

 

Affiliations:

Minnesota Employee Assistance Program Administrators and Counselors

Behavior at Work Collaborative

Coalition for Physician Wellbeing

 

 

 

About Matt

“Matt managed to get our members to talk more than the last 6 presenters, which is much appreciated! We got a lot of positive comments about the program.. Here are the comments we received:


• Matt was great - excellent presentation!
• Matt was very engaging and interesting!
• Great examples!
• Could have listened to more!
• Very good!
• Provided key takeaways
• Please have him come back again!
• Kept the audience engaged"

 

                                Melissa, HR/IT Director

About Liz

"We've had some diffficult employee situations that Liz has assisted us with.  I can't say enough wonderful things about Liz and the way she supported our entire organization from the owners and managers to those on the front line."

 

                            Linda S. Director of HR

 

 

 

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